Topic-icon What is this messagge

9 years 4 months ago #49592 by arancio1929
When i share item i read this msg under the share item
JFBCLike layout=standard show_fa...
what is this?
where is issu and what can i do
you see this in link facebook
www.facebook.com/pages/AC-Mestre/1582614418628690
or web site
acmestre.com
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Support Specialist
9 years 4 months ago #49593 by mel
Replied by mel on topic What is this messagge
Please verify that you are using the latest version of JFBConnect v6.2.3. There were problems with earlier versions that the OpenGraph description tags were not being set properly on the page. Any posts with a previous version of JFBConnect may have had this issue.

Going forward with the new version, looking at your page acmestre.com/ there are no OpenGraph description or image tags on your page. Please review the following page for how to add these tags to your page: www.sourcecoast.com/jfbconnect/docs/open-graph/tags-for-joomla

Then if you're still having trouble with the Share Preview, please see the 'My Share Preview is incorrect' at www.sourcecoast.com/jfbconnect/docs/common-support-questions/

I think following these suggestions will solve your problem, but please let us know if you continue to have issues.

-Melissa
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9 years 4 months ago #49683 by arancio1929
Replied by arancio1929 on topic What is this messagge
i very difficult for me is all in english not italian.
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Support Specialist
9 years 4 months ago #49689 by mel
Replied by mel on topic What is this messagge
I'm sorry but we only provide support in English. Here is my previous message translated with Google Translate (translate.google.com). It probably isn't perfect, but will hopefully help. You can also put the pages from the links below into translate.

Si prega di verificare che si sta utilizzando la versione più recente di JFBConnect v6.2.3. Ci sono stati problemi con le versioni precedenti che la descrizione Opengraph tag non venivano impostati correttamente sulla pagina. Eventuali post con una versione precedente di JFBConnect possono aver avuto questo problema.

Andando avanti con la nuova versione, guardando la pagina acmestre.com/ ci sono la descrizione o immagine Opengraph tag sulla vostra pagina. Si prega di leggere la pagina seguente per come aggiungere questi tag alla pagina: www.sourcecoast.com/jfbconnect/docs/open-graph/tags-for-joomla

Poi, se hai ancora problemi con l'Share anteprima, vedere il 'My Share Preview non è corretto' a www.sourcecoast.com/jfbconnect/docs/common-support-questions/

Credo che seguendo questi suggerimenti risolverà il tuo problema, ma vi prego di farci sapere se si continua ad avere problemi.

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