Topic-icon Position JFB Social Share

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9 years 5 months ago #49426 by cpmil
Good day,

I'm trying to adjust the JFB Social Share module

Within the facebook, the module appears in a very remote location .. very bottom.

prntscr.com/5eas7q

www.cursopreparatoriomilitar.com.br/inic...onal/quem-somos.html

How can I solve this?

I've already put several positions ... but within facebook, Social JFB Share is very down.

Thank you
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9 years 5 months ago #49427 by cpmil
Replied by cpmil on topic Position JFB Social Share
modulo name: JFBCSocial SHare
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9 years 5 months ago #49433 by mel
Replied by mel on topic Position JFB Social Share
Have you tried disabling the 'Automatic Resizing' option in JFBConnect > Page Tab/Canvas > 'Application as Page Tab' configuration area? Depending on your template, having this enabled may add the extra spacing you're seeing between the bottom of your content and the JFBCSocialShare module.
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9 years 5 months ago #49438 by cpmil
Replied by cpmil on topic Position JFB Social Share
Good day!

I did it, but it did not work.

What I do not understand is why this is with giant scroll bar in all joomla articles when they are displayed in CPMil page within Facebook.

can you help me?

Thank you!
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Support Specialist
9 years 5 months ago #49440 by alzander
Replied by alzander on topic Position JFB Social Share
The "Automatic Resizing" setting still seems to be enabled. When I go to your Facebook Page, the whole page scrolls. With that setting disabled, the 'window' to your site should only scroll.

As for why it's happening, that's an issue with Facebook. The Automatic Resizing option thinks your page is longer than it really is. That can be caused by CSS, content or multiple other issues, but it's not something we can fix on our end.

Please verify that you changed that setting and if you don't see any difference, make sure you also cleared your caches. Hopefully that will get you going. If not, let us know and we can check the admin area of your site for that setting as well.

Thanks,
Alex
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9 years 4 months ago #49444 by cpmil
Replied by cpmil on topic Position JFB Social Share
Good morning Alex,

understand,

I went to check and really is already disabled the automatic resizing.

I could not find out what happened.

You can check for me as an administrator? You can use the access that I sent to you.

Thank you
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9 years 4 months ago #49450 by mel
Replied by mel on topic Position JFB Social Share
I logged into your backend and automatic resizing was still enabled for page tabs:
File Attachment:


I have disabled it, so please check your page tab in Facebook again.

-Melissa
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9 years 4 months ago #49456 by cpmil
Replied by cpmil on topic Position JFB Social Share
Thank you!
It looks great now ...
=)
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