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Topic-icon Component Install: DB function reports no errors Error installing comp

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9 years 5 months ago #49262 by rudolfryan
DB is not fresh

PHP : 5.5.12
Joomla 2.5

I tried deleting all trace from the Database on PHPmyadmin hoping i can install clean but no avail. There are still traces on and i am unable to remove it via backend..

gyazo.com/e4a3cdff93a1fb62d63bbe6d557162ec
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Support Specialist
9 years 5 months ago #49264 by mel
From your screenshot, it looks like there are many entries for the JFBConnect component itself, so please make sure you get a clean uninstall before you start again with a new install. If you have manually removed database tables without uninstalling the component, plugins, modules, libraries, etc, this could be where your issues are coming from.

Try these steps:
1. From the Joomla Extension Manager in the backend, uninstall the following:
* JFBConnect component, plugins, modules, library, sclogin
* 'Authentication - JFBConnect Social Integration' plugin
* 'Content - JFBCContent' plugin
* 'System - JFBCSystem' plugin
* 'User - JFBConnect Social Integration' plugin
* Any plugins in the 'Social Profiles' group
* Any plugins in the 'Open Graph' group
* Modules - SCLogin, SCSocial Find Us, SCSocial Stream, SCSocial Widget, JFBCSocialShare
* Libraries - 'SourceCoast Extensions Library'
2. Go into the db and manually remove #__jfbconnect_* tables and #__opengraph_* tables.
3. Go into the Joomla #__extensions table and remove all entries for JFBConnect (element=com_jfbconnect) or the other modules/plugins/libraries that correspond to step 1.

-Melissa
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9 years 5 months ago #49265 by rudolfryan

mel wrote: From your screenshot, it looks like there are many entries for the JFBConnect component itself, so please make sure you get a clean uninstall before you start again with a new install. If you have manually removed database tables without uninstalling the component, plugins, modules, libraries, etc, this could be where your issues are coming from.

Try these steps:
1. From the Joomla Extension Manager in the backend, uninstall the following:
* JFBConnect component, plugins, modules, library, sclogin
* 'Authentication - JFBConnect Social Integration' plugin
* 'Content - JFBCContent' plugin
* 'System - JFBCSystem' plugin
* 'User - JFBConnect Social Integration' plugin
* Any plugins in the 'Social Profiles' group
* Any plugins in the 'Open Graph' group
* Modules - SCLogin, SCSocial Find Us, SCSocial Stream, SCSocial Widget, JFBCSocialShare
* Libraries - 'SourceCoast Extensions Library'
2. Go into the db and manually remove #__jfbconnect_* tables and #__opengraph_* tables.
3. Go into the Joomla #__extensions table and remove all entries for JFBConnect (element=com_jfbconnect) or the other modules/plugins/libraries that correspond to step 1.

-Melissa



Hi Melissa, i got it working by tracing all missing xml files on my backup and uninstalling everything. Now i manage to install a fresh install. But i got another problem. When i input my Sourcecoast subscriber ID, i Get this error "Please set your SourceCoast Subscriber ID to use all features of the Automatic Configuration Tool."

I am setting up on localhost as of the moment..
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Support Specialist
9 years 5 months ago #49266 by mel
A lot of times when this error occurs, the wrong subscriber ID has been entered. Your subscriber ID can also change if your sourcecoast.com password has changed. Please log into your account on sourcecoast.com, go to My Account > My Profile and the Subscriber ID is on the righthand side.

Instead of in Autotune, try setting it in JFBConnect > Configuration > General tab > Misc section for the 'SourceCoast Subscription ID' setting and then re-launching Autotune.

-Melissa
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9 years 5 months ago #49268 by rudolfryan

mel wrote: A lot of times when this error occurs, the wrong subscriber ID has been entered. Your subscriber ID can also change if your sourcecoast.com password has changed. Please log into your account on sourcecoast.com, go to My Account > My Profile and the Subscriber ID is on the righthand side.

Instead of in Autotune, try setting it in JFBConnect > Configuration > General tab > Misc section for the 'SourceCoast Subscription ID' setting and then re-launching Autotune.

-Melissa

My SUB ID is still the same. I am guessing maybe setup does not work on localhost? My SUB ID on general config misc does not get saved when i click save.
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Support Specialist
9 years 5 months ago #49270 by mel

I am guessing maybe setup does not work on localhost?

This is not true. We run tests using localhost all the time, especially when developing. Are any of your settings in the general configuration able to be saved if you change values? Can you check your database and make sure the jfbconnect tables are present?
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9 years 5 months ago #49299 by rudolfryan

mel wrote:

I am guessing maybe setup does not work on localhost?

This is not true. We run tests using localhost all the time, especially when developing. Are any of your settings in the general configuration able to be saved if you change values? Can you check your database and make sure the jfbconnect tables are present?


Got it all working now...^_^.. Will post again if there is any other problems. I am trying to integrate it with virtuemart...I will be watching the guides first. cheers
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Support Specialist
9 years 5 months ago #49302 by mel
Glad to hear you got it working. Let us know if you run into other strange behavior.
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