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Topic-icon JFBCSocialShare

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9 years 5 months ago #48442 by ncbeeny
JFBCSocialShare was created by ncbeeny
I am using the JFBCSocialShare module. I have it set to every page with the URL to share being my Facebook page. Up until today it has always shown the number of likes on my Facebook page 900 odd, today it shows 0. Is there some sort of connection problem, why is it not showing my FB likes anymore?
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9 years 5 months ago #48444 by mel
Replied by mel on topic JFBCSocialShare
Can you give me a URL of your page that has the JFBCSocialShare enabled so that I can look at the source? Just poking around a little bit on www.myinternationalshopping.com/ I cannot find the module on your page.

-Melissa
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9 years 5 months ago #48446 by ncbeeny
Replied by ncbeeny on topic JFBCSocialShare
I unpublished it because it was wrong. But it is back up now for you to see. I will unpublish again soon until fixed. I tried to use it, but the like buttons don't like the FB page either.
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9 years 5 months ago - 9 years 5 months ago #48449 by ncbeeny
Replied by ncbeeny on topic JFBCSocialShare
I'm going to have to unpublish this module again soon too.
Last edit: 9 years 5 months ago by ncbeeny.
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9 years 5 months ago #48450 by mel
Replied by mel on topic JFBCSocialShare
You can unpublish it. Using the URL www.facebook.com/Myinternationalshopping I am able to get a count of 0 on my test site with the SCSocialWidget Like Button, so I can investigate more.
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9 years 5 months ago #48451 by mel
Replied by mel on topic JFBCSocialShare
Actually, a quick look on the Facebook forums shows that this is a known Facebook issue and there is a fix planned in the next few hours. You can go to the following link and hit the Subscribe button on the top right hand side of the page to follow FB's updates.

developers.facebook.com/bugs/657504371028995/
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9 years 5 months ago #48453 by ncbeeny
Replied by ncbeeny on topic JFBCSocialShare
OK, thank you for your answer and link. Hopefully they will fix soon.
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9 years 5 months ago #48471 by mel
Replied by mel on topic JFBCSocialShare
There was a status change on the issue and it should be fixed now. Can you recheck your page with this module please?

Thanks
-Melissa
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9 years 5 months ago #48485 by ncbeeny
Replied by ncbeeny on topic JFBCSocialShare
Hi, Yes it is fixed. Thanks very much!
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