Topic-icon facebook login - blank page

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10 years 1 month ago #42433 by remington
hey alex,
using the latest jfbc 6.0.3 when trying to login via facebook I'm forwarded to a blank page and the login was not successful.
turning error reporting to the max this is the error that happens:
Fatal error: Call to undefined method JFBCFacebook::authenticate() in /components/com_jfbconnect/controllers/authenticate.php on line 33

for your information that's happening on a 2.5.19 site together with easysocial 1.2.3 (latest release)

best regards, alex
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10 years 1 month ago #42437 by alzander
Something didn't upgrade properly. The authenticate call should definitely be defined. You should see it in the /components/com_jfbconnect/libraries/provider/facebook.php file around line 522 is where it's defined.

If there's no authenticate function there, that's the problem. If it is there, some other file that should have been upgraded wasn't.

Can you tell me what version of JFBConnect you were upgrading from? Specifically, were you on 6.0.x before or were you upgrading from 5.x straight to 6.0.3? Either way should work, but knowing which will help narrow down where the problem may be coming from.

Also, are any other logins working (Google, Twitter, LinkedIn)?

Thanks,
Alex
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10 years 1 month ago #42438 by remington
hey alex,
thanks for your fast reply and the hint with the upgrade issues. I just performed a re-install and the login seems to work fine now ;)
for the upgrade process itself, in case this happens somewhere else, I went from the latest 5.x directly to version to 6.0.3

thanks again for your help!
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Support Specialist
10 years 1 month ago #42447 by alzander
Awesome! Glad that got you going. We haven't heard of faulty upgrades from 5.x to 6.x before, but will keep an eye out. Our installer also grew quite a bit since we support 2.5 and 3.x in the same package and added a lot of new files in the 6.x release. It's still only about 1.5MB, which is smaller than many extensions, but timeouts and server errors may start creeping out during the install process going forward.

It's something we'll be watching for and adding improved support for if it becomes a problem.

As always though, should you need anything else, just let us know!

Thanks,
Alex
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