Topic-icon Auto tune doesn't recognize FB App IS and secret

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These are the messages when I go and try and load FB ID and Secret. I checked the codes and 2x checked them. No check boxes on JFB configuration.
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Support Specialist
10 years 2 months ago #41396 by alzander
Can you tell me what the error messages are that you're seeing? There was nothing in your post above. If you uploaded a photo, please make sure to hit the green arrow next to any images to insert them into the post.

No check boxes on JFB configuration.

I'm honestly not sure what you mean here.

Let me know, and we'll gladly help however we can.

Thanks,
Alex
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10 years 2 months ago #41401 by rookbear
I am getting: Fatal error: Class 'JFBCFactory' not found in /home2/...../public_html/...../plugins/content/jfbccontent/jfbccontent.php on line 51
I also had some error caused from expire header plugin, which I turned off and errors disappeared.
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Support Specialist
10 years 2 months ago #41415 by alzander
If you're seeing that message, it likely means that you've enabled the JFBConnect Content plugin but have not yet enabled the JFBC System plugin. Please enable our JFBCSystem plugin, which is required for all JFBConnect functionality.

I hope that helps, but if not, let me know,
Alex
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