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Topic-icon JFBConnect 5.2.1 New Signup Registration Button Not Working

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12 years 5 months ago #39772 by Wotsadmin
The Facebook registration form button does not click, so does not send the form. I have not changed the settings, all I did was upgrade to v 5.2.1. I have tried it in all three main browsers, with the same results. If I need to upgrade to the next version, can you make the download available in my account, as there is nothing there currently.

In addition, error check in autotune does not complete and gives this error message as before: Error Code: 303 - Page Moved. A redirect was found on your home page. The Error Checker cannot follow redirects. Could you check out what the problem is, thanks.
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12 years 5 months ago #39782 by alzander
v5.2.2 is available and should be in the "My Downloads" area for your account. We haven't heard of that issue before though, so I'm not sure if 5.2.2 will fix it. If you can let us know where to see the problem, we'll gladly test and let you know what may be wrong.

As for the Error Checker result, that message explains it. There is likely a redirect on your homepage. Something like site.com/ going to site.com/en/ or something like that. Currently, the Autotune tool doesn't follow redirections like that for a few various reasons. If you'd like to post the site that you're testing on, we'll gladly manually check it for you to let you know if there are any errors that the error check tool would catch.

Finally, please post from the account you subscribed to JFBConnect from. That helps us to prioritize your support and investigate issues like you mentioned above.

Thanks,
Alex
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Support Specialist
12 years 5 months ago #39854 by alzander
Thanks for the Private Message with details. I just went to your site, clicked the Facebook button and was properly shown the Facebook application permissions popup. After I accepted, I was brought to the JFBConnect login / register page, as expected.

It seems like things are working for me. Can you tell me if you're still having issues and, if so, how you're testing.. what browser, etc.

Thanks,
Alex
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12 years 5 months ago #39906 by Wotsadmin
Much appreciated Alex, however, did you create a new account at that point, because it does not allow me to create one when I click on the button, it just stays on the same page with no action whatsoever. Jquery conflict? I tested it with Firefox, IE, and google, same results.
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Support Specialist
12 years 5 months ago #39968 by alzander
Sorry for the delayed response to this.

The reason the Register button isn't working is because you haven't filled out all the required fields. Once I filled them out, it worked as expected. You may want to add a style, like below, to your template to better highlight the missing information when the Register button is clicked:
[code].invalid {
border: 5px solid red;
}]/code]
I hope that helps get you going!

Thanks,
Alex
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12 years 5 months ago #40032 by Wotsadmin
Ok, so they are all required fields controlled by JSPT, but JFBC does not indicate they are required fields initially, I guess because JFBConnect has still not been properly integrated with JSPT. So, the solution to indicating they are required fields (only after you have attempted to send the registration form once) is to insert the above code. Am I understanding this correctly? I have disabled Jomsocial profile fields temporary so as not to create any confusion while I figure this using your suggestion/method.

I am willing to settle for members to fill in the JS required fields after they log in. However, the option "Edit Profile" in the Login / Logout section in the JFBConnect configuration settings, sends new members to what seems like the core Joomla edit profile page (which puts them in a loop), rather than the Jomsocial profile edit page. I need new members to be redirected to the Jomsocial edit profile page, so they can fill in other fields.

I am also getting a Facebook link called error appearing on Jomsocial pages with the following message: Param ref must be a string of less than 50 characters. Allowed characters include alphanumeric characters and +-./:=_
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. JFBConnect 5.2.1 New Signup Registration Button Not Working
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