Topic-icon Import of avatar is fine, but cover is not being imported

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12 years 5 months ago #39491 by haibar
Funny - it's not importing or updating the covers and this is after making the changes you suggested. One comment I should make is that I'm using EasySocial with S3 support (i.e. the images should be saved on and displayed from S3.

Does this change things? When is 5.2.2 coming out? Does it address this?
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Support Specialist
From a message you made a few posts ago, it *was* working, correct? We are planning on implementing the changes we noted above, as there definitely was an issue with saving cover photos that would have affected sites not using the default tmp directory. From your post above, it sounded like you had things going though, and we weren't planning a lot more testing with Amazon S3 storage for those avatars.

In general, EasySocial and JomSocial handle S3 avatars the same way.. they are first uploaded locally and then (via the cron job) are pushed to S3 when possible. JFBConnect normally doesn't need to care about where the images are stored since we take care of getting them local, and those extensions 'push' them to S3 on their own without our intervention.

So, keep me posted if you were incorrect before, as that will help us narrow down where something may be going wrong. v5.2.2 is scheduled for release later this week (likely on Friday). We may be able to try some S3 testing before then, but not sure if it will be part of this release.

Thanks,
Alex
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12 years 5 months ago #39655 by haibar
We're still not importing covers on new users correctly (5.2.1 and that's true on FB and G+). I did make those patches you suggested. I have seen that if I set the switch to update a user every login (i.e. import each and every login from the social network), then it DOES import the cover correct (it seems), but not on user creation.

Does this help narrow down anything?
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Support Specialist
That's definitely an interesting piece of information. Our code for fetching a user's cover photo is the same whether its on a new user registration or login. It's strange that it's just the cover photo as well.

Do you have anything else (another plugin, addon, special code, etc) that may be also trying to alter the cover photo during registration? All I can guess, from the above, is that our cover photo is being imported, but then something else is reverting that back to default during registration. It's a guess, but that's all I really have right now.

From here, I'll try to FTP into your site tomorrow to check if the cover photo is being imported in code and narrow down where issues are occurring during the reg process. Let me know if you have any issues with that.. if not, I'll let you know what we find and hopefully get this cleared out soon.

Thanks,
Alex
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