Topic-icon error login with google

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12 years 6 months ago - 12 years 6 months ago #38703 by agmnet
users can not log with google+ account, it always gives this following error: COM_JFBCONNECT_UNABLE_TO_RETRIEVE_USER.
even in twitter it redirects the user to login/register page?
www.elmarada.org/component/com_jfbconnec.../view,loginregister/
my website is: www.elmarada.org
Last edit: 12 years 6 months ago by agmnet.
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12 years 6 months ago #38713 by alzander
Replied by alzander on topic error login with google
Twitter will always redirect to the login/register page if the user doesn't have an account. Twitter does not provide any way to get the user's email address, so we have to redirect to some registration flow (Joomla, JFBConnect, JomSocial, EasySocial are currently supported) to let the user fill out that, and any other, missing information.

As for the COM_JFBCONNECT_UNABLE_TO_RETRIEVE_USER message, that happens when JFBConnect can't fetch any information about the user that just registered. Google is very picky about the URLs that are used for communication. The URL you posted above looks like it's being modified by a 3rd party SEF extension. Can you try disabling that extension (temporarily) or having it 'skip' SEF URLs for JFBConnect altogether and try again? Once our URLs aren't being manipulated, my guess is that Google authentication should work better.

Thanks,
Alex
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12 years 6 months ago #38717 by agmnet
Replied by agmnet on topic error login with google
Ok Alex, i change the settings in SH404SEF for JFBconnect and it seems it is working now better. Thank you
Please if you can take a look for the usermenu i have, the drop down doesn't work! and if i inspected it on firefox it gives some javascript errors in bootstrap.js!
any suggestions please!
www.elmarada.org
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12 years 6 months ago #38734 by alzander
Replied by alzander on topic error login with google
I'm not seeing any Bootstrap Javascript errors. The only issue I see is that the drop-down menu is hidden behind some other divs. If you add the following to your CSS, it should fix that:
#nav1 {overflow:visible; }
Let me know if you're still having issues. I was testing in Chrome, just so you know.

Thanks,
Alex
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