Missing Facebook profile data

Make sure you've enabled the proper Social Profiles plugin for what you're integrating with, like JomSocial, Community Builder, etc. Then, configure how the profile data should be imported in the Profiles configuration area of JFBConnect.

If you run into any issues, just let me know!

Thanks,
Alex

The plugins are in the /admin/install/packages/socialprofiles directory. They will be installed if the extensions they are meant to integrate with are installed. If you don't have JomSocial, CB, etc installed, they won't be installed.

The next release, v5.2 (due out on Friday), will have support for the built-in Joomla User - Profile plugin as well as a "Custom Database" plugin where you can store data wherever you want in the database.

Beyond that, JFBConnect doesn't store the user's profile data. We rely on 3rd party extensions for that. If you're none of the above options work for you, then profile import won't really be an option.

I hope that helps explain, but should you have any other questions, just let me know.

Thanks,
Alex

Very sorry for the delay. We were attending the Joomla World Conference this weekend, and that slowed support down a little bit. We're catching up and will get you going quickly now.

Furthermore, there is no option for the Facebook profile pic in the Joomla or Custom JFC plugins. How can I get the FB profile pic to import?

Can you tell me what Social Profile plugins you have enabled? Mainly, where are you trying to store the avatar? JFBConnect does not store the avatar on it's own. We rely on 3rd party profile systems that work with avatars to store that data. The built-in User - Profiles system of Joomla does not have a way to store an avatar, and so using just that integration will not allow you to store the avatar.

Once we know what profile extensions (Community Builder, JomSocial, EasySocial, Kunena, K2, Virtuemart and others) that you're using and what Social Profile plugins you have enabled for that integration, we should be able to help you figure out what's wrong with the import.

Thanks,
Alex

My question was related to the fact that the Facebook profile pic isn't listed as an option for the customdb option, so I can't even specify it manually there. I can go into Profiles>customdb and specify the table/column so that I can see the customdb field I need to use for the profile pic, but the option simply isn't available in the "Facebook" drop-down list.

Thanks for clarifying. You're correct there's no setting for avatar currently. The v5.2 release was the first with the CustomDB plugin, so we're looking for this type of feedback.

I can see adding an option to store each user's profile in a specific directory. From there, you can process or display them however you want. Right now, that's simply not a feature we have though. Right now, the CustomDB plugin is only for profile information import, not avatars or cover photos.

On a related note, is it possible to have multiple instances of the "customdb" plugin? There could easily be cases where the data isn't in the same table/column.

Another great suggestion. Unfortunately, right now, that isn't an option either. You could copy the plugins/socialprofiles/customdb directory and rename a few things to make a new one, but we don't have an easy option to do that. For now, if you really need to process and store a lot of the user's data into different tables, I'd probably recommend making one large table to store it all. Then, have another script that runs and parses it all out and puts it where you need it.

More work, but if you really are pulling lots of data into different custom tables, it may be easier to manage that way.

I hope the above helps explain,
Alex