Topic-icon FB comments Moderation is not working

Active Subscriptions:

None
Hi, I added FB comments on my virtuemart shop's product description page. I set the setting to approve comments before it appears, but comment Moderation is not working.
Please extend your help to sort it.
The topic has been locked.
Support Specialist
12 years 7 months ago #38253 by alzander
Just to make sure, in the Comment box, you clicked on the "Settings" link and set the "Moderation Mode" to:

Let me approve each comment before it appears.

Is that correct? If so, then I'm not sure why the comments would be showing immediately.

If that's the case, can you let me know a Virtuemart page on your site that we can look at and post a test comment to see what's happening for us?

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
Thanks for quick response. I had this setting but when I was clicking on approve, i was getting message like "something is wrong and we are working".
Now, I checked it, and it is working perfectly :)
The topic has been locked.
Support Specialist
12 years 7 months ago #38265 by alzander
Awesome! Glad to hear it it. Should you need anything else, just let me know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
The topic has been locked.