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Topic-icon Errors with {JFBClogin} module and other login features.

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12 years 7 months ago #38190 by usenav
1. On our home page {JFBClogin}, utilized in custom html, does not link/process/redirect properly as described in the product documentation.

2. No auto login is taking place even if set up in the configuration.

3. a debug error is displayed on the frontend of some type example: ") Send Inquiry jQuery(document).ready(function() { jreviews.common.initForm('jr_inquiryForm');...}" or ") Send Inquiry jQuery(document).ready(function() {...}" text/broken error/debug shows up on article listing detail pages near the social sharing tools above the listing description. ie: www.usenavvi.com/component/content/artic...49-raw-infusion.html


Please assist or direct me to links in the forum detailing these issues. Willing to provide ftp and backend access if needed.

Thank you,


UseNAVVI.com
Technical Support
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12 years 7 months ago #38196 by alzander
1) On your home page, the /components/com_jfbconnect/includes/jfbconnect.js?v=512 file is not being included on the page. I'm not sure why it would be there, and it's on other pages of your site. Without that file, the login functionality will not work. You'll need to investigate what could be preventing our inclusion from showing.

Additionally, your Gavick template is reloading the Facebook Javascript library and initializing it in a way that could conflict with JFBConnect. Please disable the social integration in your template. The Autotune Error Checker should also be calling this out.

2) Auto-login does look to be configured. However, it may not be working due to the issues mentioned above.

3) Not sure what's happening there. That's not an issue we've seen before. Can you let me know:
* Does that only happen on jReviews pages?
* If you disable the social sharing features of JFBConnect in the Social configuration area, does it go away?
* If you leave the social sharing features enabled, can you try turning off the Pinterest button and see if the problem goes away then?
Knowing the above will help narrow things down.

Thanks,
Alex
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12 years 7 months ago #38201 by usenav
1. Template Javascript compression was causing the error for this login button error. [resolved]

2. Made the suggested changes and the auto-login still isn't working. I'll keep trying to figure this out.

3. Disabling the pinterest button removes the error. However, I would like to keep/utilize the pinterest button so if you can figure out a solution for this, I would appreciate it. I will continue to work on it on my end. Thank you.
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Support Specialist
12 years 7 months ago #38228 by alzander
1) Awesome! Glad to hear that worked.
2) When you're testing auto-login, please make sure you're clearing your browser cookies or closing the browser altogether. Then, open a page tab and go to Facebook.com. Login there. Then go to your site. You should be automatically logged in.

If you're testing after clicking the logout button on your site, there is a window where automatic login is disabled to prevent a user from not really being logged out.

3) We'll have to investigate our Pinterest code more. The problem is that the image tag we're setting is, for some reason, using some random Javascript that jReviews adds. We haven't heard of that issue, and I can't imagine why it's doing what it's doing. I'll let you know what we find, but for now, obviously, leave that disabled.

Thanks,
Alex
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  7. Errors with {JFBClogin} module and other login features.
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