Topic-icon fb link doesn't open on iphone

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12 years 7 months ago #38057 by agmnet
Dear Sir,
i am facing a problem, all links shared on facebook from my website doesn't open on iphone, i stayed white, otherwise they open on blackberry! any suggestions please!
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12 years 7 months ago #38084 by alzander
Can you test on this site or on our demo site and see if you have the same issues there? We are investigating a few minor mobile issues, but general login functionality through Safari should work.

Thanks,
Alex
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12 years 6 months ago #38699 by agmnet
Dear Alex
i went to the demo site but there is no option to share an article via plugin!
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12 years 6 months ago #38710 by alzander
How are you sharing the article? Just clicking the Like button, commenting on an article, or various other actions will post the content back to your Timeline. From there, you can test if it works.

If there's a specific way we should be testing or module that isn't sharing properly, let us know what it is so we can investigate further.

Thanks,
Alex
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12 years 6 months ago - 12 years 6 months ago #39013 by agmnet
here is an example:
www.elmarada.org/justice/27699
when u click on share buttom and you open the post from iphone, it keeps loading blank and it doesn't navigate you to the website.
by the way ... on firefox it is "send" and on google it is "share"!
Last edit: 12 years 6 months ago by agmnet.
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12 years 6 months ago #39062 by alzander

by the way ... on firefox it is "send" and on google it is "share"!

This is a change by Facebook. They are removing the "Send" feature and automatically replacing it with "Share". The v5.2.1 release has already updated most uses of the word "Send" to say "Share" to prepare for this switchover. We have no control over what it shows during the transition.. some users will still see Send and others Share until the switchover is complete.

here is an example:
www.elmarada.org/justice/27699
when u click on share buttom and you open the post from iphone, it keeps loading blank and it doesn't navigate you to the website.

Looking at your site, there are 2 instances of the Facebook Javascript library loading on the page. One is loading from JFBConnect with the language ar_AR, the other is loading with the language ar_AA. Loading the Javascript twice can cause strange issues to happen. I'm not sure why the page won't load, when shared, on the iPhone, but the first thing I'd look to eliminate is that extra Javascript inclusion. It may fix the problem and should definitely decrease load times by not loading unnecessary Javascript.

I can't tell where that code is coming from (open the HTML and search for all.js and you'll see it twice). I don't see any other Facebook features on the site, but hopefully you can narrow down where it's coming from.

Thanks,
Alex
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12 years 6 months ago #39128 by agmnet
Dear Alex,
i disabled this plugin it was in sh404sef now i have only 1 js the one from jfbconnect. but the pb still on iphone, i think it is from facebook and joomla!
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