Topic-icon FB Mobile Login Not Working

Active Subscriptions:

None
12 years 8 months ago #36744 by warchop
Hello. I've recently purchased and installed the JFBconnect software, and the FB login works via a standard browser, but will not work on a mobile device. I have abot six months before my site goes live...so I have time to fix it, but without mobile login, my site is dead in the water.

Please advise if there is a fixed.
The topic has been locked.
Support Specialist
12 years 8 months ago #36920 by alzander
warchop,
I apologize for the delayed response to this. We'll definitely get you setup within 6 months, no worries :)

As for the issue, can you describe what's happening a little bit more? What mobile device are you using and what browser on it? When you click the Login with Facebook button, does an authentication/login window appear.. if so, when does something stop working.. after you enter the credentials?

Let me know any more details you have and we'll gladly investigate further. There's a few other mobile related oddities that we're looking into, but in general, the Facebook login function should work on mobiles, so we should be able to get you going.

Thanks,
Alex
The topic has been locked.