Topic-icon Cannot login via Facebook

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12 years 9 months ago #35881 by LeGiangAnh
Hello,

I currently cannot login via Facebook for lamgame.vn
screencast.com/t/FCjhMZece
The app granted the permission but I cannot login.

Thanks,
Giang Anh
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12 years 9 months ago #35903 by alzander
Replied by alzander on topic Cannot login via Facebook
I'm going to move this to the JFBConnect v2.5 forum after I post this. I just want you to know where to look for this thread later on.

As to your issue, I'm not sure why you aren't able to login with Facebook. I see the same issue.. the page just reloads. I tried with Google+ and was brought to the Login/Register page of JFBConnect as I'd expect, so that seems to be working.

Can you go to the Configuration -> Misc area of JFBConnect and enable the "Enable Debugging Mode :" setting? That may show a Facebook API error on the front-end as to why the user couldn't be logged in. Let me know if there is, or isn't, an error and we'll gladly help figure things out from there.

Thanks,
Alex
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12 years 9 months ago #36317 by LeGiangAnh
It shows nothing Alex. I don't know why this happens. As far as I remember, it used to work in the old version.

Thanks,
Giang Anh
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12 years 9 months ago #36502 by LeGiangAnh
Could anyone help me please?
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12 years 9 months ago #36519 by alzander
Replied by alzander on topic Cannot login via Facebook
Anh,
Sorry for the delay. I just FTP'd in and did a lot of debugging. All indications seem to be that the Secret Key for your FB Application is wrong or not functioning properly.

Can you go to the Facebook App Developer area and ensure the each character of your Secret Key has been properly entered into the Configuration -> Facebook area of JFBConnect?

If that seems correct, then please click the "(reset)" link next to the App Secret in the Application area of Facebook. Then, enter that new secret into JFBConnect and see if that helps.

Please let me know if the above helps, and if so, which one. We'd love to know what's going wrong.

Thanks,
Alex
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