Topic-icon getAuthorization - Error: Could not communicate with SourceCoast.com

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12 years 9 months ago - 12 years 9 months ago #35342 by jwvr
I got my Jlinked running but on JFBconnect I get the following messages.

getFieldList - Error: Could not communicate with SourceCoast.com to fetch up-to-date information.
getAuthorization - Error: Could not communicate with SourceCoast.com to fetch up-to-date information.


I checked a few post on the forum but could not find a solutions till now.

I found this FAQ at my hosting provider: (with google translate)

It's on our machines is not possible for some time to external URLs 'incl uden' with Perl or PHP commands "fopen" or "curl" (allow_url_fopen). These are only http and includes connections with the IRC and MSN network.
This is done in connection with the safety of the sites present on these servers, and prevents personal information such as passwords can readily be obtained by hackers. We also regularly received complaints from managers that website content without permission was acquired and that was attempted through our server to undertake illegal activities using a proxy script (as PHProxy), in order to hide. Identity of the surfer
We apologize for the unlikely event that you are bothered by this configuration adjustment, but we hope you understand that this adjustment almost exclusively benefits for the security of the entire server, and that this is not to set up a hosting package with us.
Incidentally, there are opportunities to external uden incl. Using html URLs You do that by taking a so-called "iframe" containing a direct link to the page you want to just include. Thus runs the include from the server of the owner himself, and charges your website much faster. In addition, it saves you data usage.
Not all http includes blocked. In certain applications (eg WordPress) are authentication modules provided by us are placed on a whitelist so fine function. If you experience problems with a particular application, you can request a whitelist by adding contact our helpdesk.

Could this be the issue?
Last edit: 12 years 9 months ago by jwvr.
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Support Specialist
cURL is required for almost all of our functionality. If JLinked authentication is working, it's likely that your host has whitelisted the LinkedIn.com domain. It's a reasonable assumption that Facebook.com would be whitelisted as well.

To run Autotune and have JFBConnect automatically configure your Facebook Application, as well as fetch information about how the app is setup (which is used to enable/disable specific features), your server would need to make a connection to sourcecoast.com. It sounds like that communication is being disabled. Without running Autotune, all of JFBConnect's features likely won't work and you'll need to manually configure your Facebook Application. I'd contact your host to see if they can whitelist sourcecoast.com as well if you want to fully use our software.

I hope that helps explain, but if you have any other questions, don't hesitate to ask.

Thanks,
Alex
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With whitelisted bij the hosting company it works well.

thanks
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Support Specialist
Awesome! Glad to hear you got that going. Should you run into anything else, just let us know.

Thanks,
Alex
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