Topic-icon Need my installation checked

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12 years 9 months ago #35303 by goekoh
I wonder if everything works like it should on my website.

I use joomla 2.5.14, jomsocial 2.8.41 and jfbconnect 5.0.0
website: www.rhein-sieg-freizeit.de
Fb page: www.facebook.com/rheinsiegfreizeit

I added the fb page data like they are told on the app page, but:
- JFBLike only shows 111 likey but my page already has 150+ likes
- most users that register dont have their facebook profile connected. So I ask myself if the registration process I use is set correct. What I like to have is a "one click" registration for my users :-)

Is there support to check if I set eveything right on my website?
As I'm no fb developer and already have my profiles (website and fb) connected I don't have the possibility to test everything over and over again.
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Support Specialist
12 years 9 months ago #35309 by alzander
Goetz,
Like buttons are tied to a specific URL. That can be your Facebook Page URL or individual URLs (articles, etc) on your site. There's no way to aggregate all the Like clicks from your website onto your Facebook Page, they are distinct counts.

For registration / profile import, can you explain more about what is or isn't happening? Are users able to login using their Facebook credentials, or are they not logged in? Are you trying to integrate with a 3rd party extension, like JomSocial or Community Builder, and the user's Facebook information isn't being imported into those extensions?

In general, for "Automatic" registration, go to the Configuration area of JFBConnect and set the "Registration Mode" setting to "Automatic". Then, make sure that the JFBC Authentication, System and User plugins are enabled.

I hope that helps get you started, but if you can let me know any more about what isn't working how you expect, we'll gladly help investigate.

Thanks,
Alex
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