Topic-icon FB button appears then disappears and I can't login

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12 years 10 months ago #34943 by petgal
Hi Alex,
Just happened to me. I click login and the FB button appears for a moment then I go to another login screen where there is no FB button and I can't even login with my admin username and password. See screencast.com/t/n82P34d0oTX

This is very frustrating. it does not stay stable.

Appreciate your swift response as this site is live.
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12 years 10 months ago #34944 by petgal
And now it's working again. Glad I took the screencast so you don't think I'm crazy. What could cause it to behave like that?
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12 years 10 months ago #34955 by alzander
It was likely a temporary glitch with Facebook itself. They push out updates to their Javascript library all the time and, every once ina while, minor glitches are introduced. Fortunately, they are usually fixed very quickly.

If the problem comes back, let us know. My guess is that it was a temporary issue that's already been fixed on their end.

We have plans for the 5.2 release (late September/October) to use an image button on the Login page instead of the Facebook Javascript button that's currently being used. That will take one more point-of-failure out of the chain when their Javascript does have issues.

I hope that helps explain. You're not crazy :)

Thanks,
Alex
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