Topic-icon fb error

Active Subscriptions:

None
12 years 10 months ago #34815 by agmnet
fb error was created by agmnet
Dear Sir, I installed jfb connect and link to my facebook app i already have it working on another site. recently i moved to joomla and using k2, i got this error in Open Graph activities log. please can you tell me what's wrong?! i am using k2 social connect. and the action is read an article. thank you
The topic has been locked.
Support Specialist
12 years 10 months ago #34822 by alzander
Replied by alzander on topic fb error
Can you let us know a few details about how you have things configured? Mainly:
* How is the object and action configured in JFBConnect?
* Also, let me know the URL of a K2 article that is throwing the error so we can look at the tags we're inserting on the page.

Let me know and we'll gladly look into things further.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 10 months ago #34827 by agmnet
Replied by agmnet on topic fb error
well tell me how i can send you the account information so you can have a look and fix it.
The topic has been locked.
Support Specialist
12 years 10 months ago #34861 by alzander
Replied by alzander on topic fb error
I just tried to use the Login with Facebook button on your site and when I do, I get the following error message in the FB popup box:

The specified feature has been temporarily disabled for this application

Can you go to your Facebook Application settings and ensure that Sandbox Mode is not enabled? That's a setting that JFBConnect cannot detect or set with Autotune.

My only guess is that Sandbox Mode is enabled, which is preventing users from 'accessing your application', like the error message indicates.

Please let us know if that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 10 months ago #34971 by agmnet
Replied by agmnet on topic fb error
well, i fixed the privacy page since i moved to another website. the sandbox is off and the action is online, what i don't understand why some articles are published and the others get errors... i am using k2 with many categories and i want users to take benefit from all the items! do i select categories or items in k2 in the object type?
The topic has been locked.
Active Subscriptions:

None
12 years 10 months ago #34974 by agmnet
Replied by agmnet on topic fb error
i made debug tools it gives me this answer:

Errors That Must Be Fixed
Object Invalid Value: Object at URL 'elmarada.org/' of type 'website' is invalid because the given value 'ar_aa' for property 'og:locale:locale' could not be parsed as type 'enum'.

any help please?
The topic has been locked.
Support Specialist
12 years 10 months ago #34975 by alzander
Replied by alzander on topic fb error
Your language setting of ar_AA is not something that Facebook support. Please go to the JFBConnect Admin area -> Configuration -> Facebook API. In there, for the setting of "Facebook Language Locale Override:", please try ar_AR, which is supported by Facebook. If that's not a language you prefer, please look through the file below for one that Facebook does support:
www.facebook.com/translations/FacebookLocales.xml

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 10 months ago #35001 by agmnet
Replied by agmnet on topic fb error
Thank you for the information, i changed it, it looks like facebook need time to recognize the change!
what about redirection logout, i still get 35error35 error page, any help on this?
The topic has been locked.