Trouble installing Social Profiles-Jomsocial

Pete,
I don't think it's something you missed. It sounds like something's going wrong with our version detection of JomSocial, but it's not an issue we've heard of before. That plugin does have some version detection in it to ensure that it's not installed on too old of a version of JomSocial. The way we check is to basically ask Joomla what version is installed. It seems like your site is responding differently than we'd expect.

Can you go to the Extensions -> Extension Manager -> Manage area and search for JomSocial. You should see it in the list. Check that the version there is properly filled out and all the data looks correct. If you can't find it, or the version is empty, that would be incorrect.

Let us know what you find and we'll gladly help you investigate further.

Thanks,
Alex

Pete,
The best I can suggest is to re-install JomSocial. All your settings should remain intact. If the version information is missing there, then it's possible other aspects of the installation didn't fully complete as well, which re-installing should fix as well. If you've made any modifications to their code, they would be overwritten, so be careful of that.. but generally you shouldn't be modifying their code directly.

I hope that helps, but if that's not possible or doesn't work, we can help force the JomSocial social profile plugin to install through alternative methods.

Thanks,
Alex

Pete,
Awesome! Very glad to hear you got it going. Should you need anything else, or have any suggestions or feedback in general, just let us know. We'll always help however we can.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex