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  7. Overnight, the like button from the JFBCLike module disappears

Topic-icon Overnight, the like button from the JFBCLike module disappears

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12 years 10 months ago #34492 by briall
Overnight, the like button from the JFBCLike module disappears from site, the module and plugins are still published but the button doesn't show up. If we show the powered by text it shows but the button doesn't, and unpublishing and publishing it doesn't work. Then at some point in the day the button shows back up and at night it disappears again.
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12 years 10 months ago #34497 by briall
I figured out that the like button doesn't show when you are not logged in to facebook does anyone know how you could fix this and get it to tell you to log in or something?
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Support Specialist
12 years 10 months ago #34508 by alzander
Brian,
I'm not sure why that would be. The Like button should appear regardless of whether the user is logged in or not.

Can you tell me or test:
* When you have to login, do you have to be logged in as an administrator of the Facebook Application? If so, and it still doesn't show with normal Facebook users, make sure your app isn't in Sandbox Mode.
* If using the JFBCLike module, make sure it's not set to Registered.
* Run the Autotune Error Checker to ensure that there are no detected conflicts or issues on your site.

If none of that helps, can you post or Private Message me the URL of the website where we can see the issue to test?

Thanks,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Overnight, the like button from the JFBCLike module disappears
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