Topic-icon login by fb and like buttons dssappera on activaton a module

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it seems that there is contrast between the module for active groups of jomsocia and the like buttons or login by faceook, cant activate both at the same time..
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Support Specialist
I'll need to ask a few questions to help narrow down the problem further. Once we know some more, we should be able to test and hopefully determine the cause.

What version of JomSocial are you using?
Is the Active Groups module included with JomSocial, or is it a 3rd party extension?
When you say " the like buttons or login by faceook, cant activate both at the same time..", can you tell me what from JFBConnect you are enabling as well: the JFBCLike and SCLogin modules, or some other modules/features of JFBConnect?

Thanks,
Alex
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first of all i am sorry if i am asking to much questions and thanks for your patience :)
i am using the active groups module of jomsocial (not third party), i have 2.8 version

when i said like button its the like for the page on my main page www.meddybear.net from your extension
the login by facebook also given by your extension

activating the module of the groups disables both these.
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Support Specialist
Hanna,
I've never used that module, but I think I found it and we've done some testing. The module we're testing with is:
www.jomsocial.com/addons/modules/active-groups

Is that what you're using?

If so, I can't see any reason that would be conflicting with JFBConnect. Can you enable that module on a specific page of your site (so it doesn't cause problems on all pages) and let us know where to look? Then, we can investigate what may be happening that's causing the problem you mention.

As for the questions, no worries. That's what we're here for and what your subscription is for. Ask away!

Thanks,
Alex
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yes this is that module

i have activated the module on this page: meddybear.net/blog.html

the like for the main page (Meddy Bear) which should be shown on all pages disappears on activating this module.

the login by facebook button stays only on the login module but if i add it on an article or in the registration page and the module is published it will disappear from there.

concluding, when this module is active the like for pages disappears and the login by facebook in other place than on the main login module.
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Support Specialist
It's strange, in the HTML on your page is the following code:
<div style="position: relative; top:0px; left:0px; z-index: 99;" class="jfbcfan">
    </div>
So, our module is working and adds the proper div, but the inside text of the div (which should be showing the Fan module) is missing completely. The only time we've seen that before is when there's an optimization plugin that's stripping that code for some reason. I went through the code in the Active Groups module you mentioned, and there's no reason it should be doing that.

Can you try the following and test after each:
* Disable any Caching or optimization plugins/extensions you may have enabled on your site.
* Re-order the JFBCSystem plugin so it's the lowest number/first plugin to execute.
* Re-order the JFBCSystem plugin so it's the highest number/last plugin to execute.

Hopefully, one of those will make things work. If so, that will help narrow things down, and if it causes other issues, we'll be able to help fix those.

Thanks,
Alex
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* Disable any Caching or optimization plugins/extensions you may have enabled on your site.:

should i check all modules and plugins? because there are too much on my site, is there a way to check it for all?

how can i re-order a plugin to be last or first ?

thanks
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Support Specialist
Hanna,
For caching/optimization, mainly try disabling the following:
* In the Joomla -> Global Configuration -> Server area, set "Cache" to "Off - Caching Disabled"
* If you have installed any extensions that are meant for optimizations (JotCache, JBetolo, JCH Optimize, or others), please try disabling those.

To re-order plugins, in the Plugin Manager, click the "Ordering" column. There will be little arrows next to each plugin. Use those to move them up and down. Or, use the number field itself to set the order and hit the little 'save' icon next to the order column.

Other things you can try are to:
* Temporarily switch to another template (like one that came with Joomla) and see if the Groups and Fan modules conflict then as well. It will help eliminate the template as a possible cause of the problem.
* Change the position of those modules to see if there's some relationship between where they are loading and when they seem to conflict with each other. This won't necessarily fix the problem, but may give us enough information to actually understand what the heck is going on.

In general though, whatever is happening is very strange and not something we've heard of or seen before.

Thanks,
Alex
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