Topic-icon JFB Connect not working on my site

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13 years 4 days ago #33642 by bliss
I cant get JFBC to work on my site. Im pretty sure its a conflict somewhere as Ive used this on multiple sites and never had an issue. My client tried a couple other FB extensions before this one. Im not sure what is going on.

- on the login module the Login w/ Facebook button is just text, it isnt clickable.
- on the fb fan module its just blank

www.blisslife.com/site - any help would be much appreciated. we'd like to launch very soon!
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13 years 3 days ago #33648 by alzander
There's 2 other inclusions of the Facebook Javascript on the page you linked to and they are likely conflicting with JFBConnect. The first looks to be coming from your Gavick template. In the template settings, there is a setting for "Enable Social integration" or something like that, you'll want to disable it. Especially any settings for logging in with Facebook, if they exist.

The other inclusion looks to be coming from Ohanah. I think it's the FB Like button on the page. I'd recommend disabling that and, if you want those social buttons, use the ones from JFBConnect instead.

I hope that helps, but if you have any questions, just let me know.

Thanks,
Alex
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13 years 3 days ago #33670 by bliss
I disabled all the social buttons in Ohanah and via the template. Its still not working though.

I used autotune to set up as well.

Now that i got all the conflict out - i hope, lol. I cant see what the issue still is. This normally works instantly out of the "box".

Thanks so much for your help!
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13 years 3 days ago - 13 years 3 days ago #33671 by bliss
Just wanted to provide some screenshots of the admin side to make sure it looks OK to you.


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Last edit: 13 years 3 days ago by bliss.
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13 years 3 days ago #33681 by alzander
Bliss,
What isn't working for you now? I just clicked the Login with Facebook button, granted permissions, and was properly brought to the Login/Register page of JFBConnect. What are (or aren't) you seeing? Can you try from a different browser or clearing the cache in the browser you're using to ensure it's not some stale data from before that's causing the problem?

Thanks,
Alex
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