Topic-icon Facebook Permission Window not Showing

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13 years 1 week ago #33467 by srisiv
Hi,
When users choose to connect via Facebook, they don't see the permission window in frontend. I've used Autotune to configure JFB with all recommended settings. Please help.
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Support Specialist
13 years 1 week ago #33475 by alzander
Sriram,
I just looked at your proxxx.sg website. Permissions are being properly requested there. Once a user approves those permissions though, they won't be asked again. If you want to test and verify, you can go to the Account Settings -> Apps area in Facebook and delete the app from your profile. Then, the next time you login, you should see the permissions again.

I hope that helps, but if you feel you're still having issues, just let us know.

Thanks,
Alex
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13 years 1 week ago #33484 by srisiv
Hi Alex,
Thanks for the confirmation. I think it works well now. I tried your suggestion. You remember my site :)
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Support Specialist
13 years 1 week ago #33488 by alzander
No problem. Glad we could help explain. If you need anything else, just let us know.

Thanks,
Alex
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