Topic-icon Facebook Connect does not work......?

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10 years 11 months ago #33341 by jamlia
I purchased the JFB
Facebook Connect does not work......?
What happened?

Get a blank window

www.city-home.info

Where do I set the error
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Support Specialist
10 years 11 months ago #33346 by alzander
James,
When I run the Autotune Error Check tool on that page, I'm getting the following warning:

Test: Facebook Javascript library inclusion
Warn: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict

You'll need to fix that problem as it's likely causing part of your issues. The Facebook Javascript library looks to be included by both of the following modules:
ITP Share
Facebook FanBox / Like Box module

Once those are removed, also make sure your Facebook Application is not in "Sandbox Mode", which is a setting you can change in the Facebook Developers area.

After all that is fixed, it should work, but if not, let us know.

Thanks,
Alex
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10 years 11 months ago #33349 by jamlia
I do not sure how to set
You can help me now....
My English is not good expression..

ITP Share
Facebook FanBox / Like Box module ?What's this...Installation package not seem

Facebook APP:This app is live
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Support Specialist
10 years 11 months ago #33351 by alzander
The "Like Box" is the module in the right sidebar that says "Facebook 上等你來找". It's re-included the Facebook Javascript library. You should disable that module. You can replace it with the JFBCFan module that comes with JFBConnect.

The ITP Share is either a plugin or module. I don't know which, but it should be disabled too. This is an extension that's been installed on your site, and not something that came with JFBConnect.

I hope that helps,
Alex
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