Topic-icon Cannot install "Cannot find XML setup file"

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Also, your support forum does not have a very good search function -- I really don't have time to scroll through the hundreds of support questions looking for this problem, which I'm sure others have had. If you had a search function where I could enter "installation problems" and get the topic already answered, it would be very helpful. Meanwhile, I can't install the extension.

Any suggestions on how to fix this. I downloaded the right version for Joomla 2.5

Thanks...
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Support Specialist
13 years 2 weeks ago #33309 by alzander
That's not a common issue or one we've heard of before. When installing, please make sure you're not installing the original file you've downloaded from our site. The file you download from here has "UNZIP_FIRST" in the title and can't be installed directly.

After it's unzipped, you can install the main com_jfbconnect component file and any of the modules or plugins you'd also like to use. If you haven't already, we'd highly recommend reading through the JFBConnect Configuration Guide .

Finally, for the search function, did you click on the "Search -> Advanced Search" link in the menu bar above? From there, you should go to the Advanced Search page where you can do a keyword search. If that's not working for you, or you don't see that option, please let us know. We just did some big changes to the site last week, and still are working out some kinks. It's possible there's an issue with search, but we'll have to know more information about your problem first.

Thanks,
Alex
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