Topic-icon All Registered users getting "Account Details for xxxxxxxxxxxxx at..."

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I have a BIG problem. Every time users log into the site using the JFBConnect, the components will send out a mass email to all **REGISTERED** users with the new member's info.
We are losing a lot of members because users fear that their info is compromised.
This has happened 5 times... which is the number of "Total Connected user" in JFBConnect so I know this is the culprit.
I have disabled user registration in Joomla and checked all the settings.
Joomla Joomla! 2.5.9
JFB Connect Version: 4.2.4
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Support Specialist
JFBConnect v4.2.4 is quite old. First, we'd recommend upgrading to a newer release. v5.0.0 is the latest.

As for what's actually happening, your users sound like they have the "Receive System Emails" setting enabled in their profile. This is a setting that can only be enabled in the admin area of Joomla, and not something a user can choose for themselves. That setting should *only* be enabled for users that are meant to receive 'System Emails', like the New User Registration notification.

We've heard of this issue happening in the past when sites were migrated from Joomla 1.5. There are migration tools out there that are incorrectly setting that option for all users. Once set, all users will receive system notifications when they shouldn't. JFBConnect is not the only component that uses the "Receive System Emails" settings. There are features within Joomla itself and other extensions that do the same thing. You'll need to properly set the "Receive System Emails" setting to 'no' for all users that should not be receiving administrator-type notifications.

Hope that helps, but if not, let us know.

Thanks,
Alex
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Thank you for your quick response. I have never seen that setting anywhere. Could you kindly guide me as to where I can find it? Thanks!
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Support Specialist
In the admin area of Joomla, go into the User Manager. Then, click into any users that received the "A new user registered" email. There is a setting in the user manager for each user called "Receive System Emails". That should be disabled (No) for most/all users. Only the users that should receive the system notifications, like the new user emails, should have it set to "Yes".

I hope that helps. If you have a large amount of users, and the ability to run SQL queries, we can help provide you with a SQL command that can set all user's "Receive System Emails" setting to "No". After that, you can go and re-enable it for the few administrators you want it actually enabled for.

Hope that helps,
Alex
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