Topic-icon Issue with profile

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13 years 1 month ago #32759 by Eken
Issue with profile was created by Eken
I have installed profile plugin but not showing any thing in profile tab,Help me in order to figure out.
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13 years 1 month ago #32763 by alzander
Replied by alzander on topic Issue with profile
What profile plugin did you install? If you're using JFBConnect v5.0, please make sure you've installed the "Social Profile" plugin, not the older "JFBCProfile" plugin that was used in JFBConnect v3 and v4.

Finally, if nothing shows in the Profiles area of JFBConnect, check:
* That that social profile plugin is enabled
* The extension you're trying to integrate with is installed as well. For example, if you install the Social Profiles - JomSocial plugin, you must have JomSocial installed.

Hope that helps, but if not, let me know what plugin you installed, and what extension you're trying to integrate with. Also, let me know what version of that extension you have installed (v2.8 for JomSocial, for example).

Thanks,
Alex
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13 years 1 month ago #32771 by Eken
Replied by Eken on topic Issue with profile
Hello,

Thanks for your help

I have installed JomSocial plugin from JFBConnect 2.5 zip file.Its showing gree in overview tab of JFBConnect.But I am unable to see profile information in Profile tab of JFBConnect.How I can use profile JomSocial plugin installed plugin my application.Waiting for your answer.

best regards
umar
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Support Specialist
13 years 1 month ago #32779 by alzander
Replied by alzander on topic Issue with profile
You should see settings similar to the image at the bottom of the JomSocial Facebook configuration page. You will not see the information that's actually imported for each user in the Profiles area of JFBConnect, you'd need to look in JomSocial for that information.

Can you tell me what version of JomSocial you have installed? Also, can you attach a picture of what you see in the Profiles area of JFBConnect?

Thanks,
Alex
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