Topic-icon JFBcomment in Social Pinboard

Active Subscriptions:

None
13 years 1 month ago #32543 by LeGiangAnh
Hello,

I'm using Social Pinboard extension (go along with its template) in my website xinhgai.vn
I plan to implement the Facebook comment to my website by using JFBcomment of JFBconnect. I add {JFBCComments} to the template, right after the default comment:
screencast.com/t/4jmnM6eqMC
screencast.com/t/cZKLyi5JYUu7

Could you please help me to do this?

Thanks,
Giang ANh
The topic has been locked.
Support Specialist
13 years 1 month ago #32547 by alzander
In your second image, you're adding the {JFBCComments} tag in your CSS file. You need to add the tag in the template file that you want it to show in. This would be a php file (usually in the /views/ directory) of your extension. I have never used the Social Pinboard extension, but hopefully this helps. If not, you may need to ask their developers where you would modify their output files so that you can add your own custom code (the JFBCComments tag).

Hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 1 month ago #32617 by LeGiangAnh
Hello,

I managed to insert the Facebook comment. However I cannot change the width of the comment box.
Whatever I changed in the setting (screencast.com/t/WRDXXAE3) the width is still the same: screencast.com/t/XWg9GdioxAq

Thanks,
Giang Anh
The topic has been locked.
Support Specialist
13 years 1 month ago #32625 by alzander
Your first screen shot didn't work. Can you post the tag you inserted into your file? Also, is it possible to post (or private message) me the URL to the page with the comment box? That will help us see the comment box in action and see what may be going wrong.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 1 month ago #32635 by LeGiangAnh
Hello Alex,

The link for the comment box: xinhgai.vn//pin/54
The comment box can be displayed but the size is not correct. Here is the setting in joomla: screencast.com/t/2Oer97zyk
The template file I edited: screencast.com/t/r4SKdXBjYqX


One more issue, if I click to the pin at homepage to open the java script pop-up, it shows like this: screencast.com/t/a7Y4Ggh5Vgx
The topic has been locked.
Active Subscriptions:

None
13 years 1 month ago #32689 by LeGiangAnh
Hello,

Could you please help me?

Thanks,
Giang Anh
The topic has been locked.
Support Specialist
13 years 1 month ago #32702 by alzander
Giang,
Sorry for the delay. The configuration page you showed is for our automatic addition of the comments box to Joomla articles. Since you added the tag manually, you'll need to set the size you want to use in the tag. To do so, update the tag like below:
{JFBCComments width=500}

For the raw {JFBCComments} tag showing, that's an issue with whatever is calling the popup. When it's pulling the content from Joomla, it's not firing off our JFBCSystem plugin, which is used to replace the {JFBCxyz} tags with the appropriate Facebook calls. You'll need to make the content that appears follow Joomla standards and run the system plugins on it. The developer of the extension you're using should be able to help you with that.

Otherwise, you can replace the {JFBCComments} tag with the raw Facebook code. However, then you'll need to do some work to determine the proper URL for to use in the code, something that JFBConnect does automatically.

Hope that helps,
Alex
The topic has been locked.