Topic-icon JFBC Like button not posting to FB anymore

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I upgraded my video page and the LIKE button is no longer posting to FB.

I debugged the URL and got some errors which I cannot really explain. Could you help me interpret the errors please.

OLD URL: bunitv.com/viewvideo/4117/igbo/ajum-akwa...ith-english-subtitle
NEW URL: bunitv.com/movies/mediaitem/526-ajum-akw...ith-english-subtitle
FB DEBUGGER: developers.facebook.com/tools/debug

NOTE:: The pictures, video files, are the same. The only thing that moved is the directory.
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13 years 2 months ago #31846 by alzander
More than just the directory changed. If you open the HTML source code and search for "og:", you'll see very different tags. In the 'old' one, there are og:video tags and other things describing the video. Those are missing in the 'new' one.

In the 'new' one, there is the following Open Graph tag, which is invalid:
<meta property="og:image" content="/media/com_hwdmediashare/files/4d/a2/dc/90d66fd8a46b5440966bc3bd438029d1.jpg"/>
An Open Graph image tag should use the full URL, not a relative path. I'm assuming that's HWD MediaShare that's inserting that tag. It's not from JFBConnect. You may want to contact them to have them fix that tag, because that's where the URL Debugger error is coming from.

Hope that helps get you started,
Alex
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13 years 2 months ago #31852 by blink_black
Thanks a lot lot Al. The weird thing is that i installed HWDmediashare on my main site and it works perfectly well. Here....

WORKING::: bunibuni.com/media-gallery/mediaitem/408-ibu-and-beyonce-part-1
NOT WORKING::: bunitv.com/movies/mediaitem/437-ibu-and-beyonce-part-1

Same movie, same photos
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13 years 2 months ago #31853 by alzander
Blink,
They may be the same video and photos, but the og:image tag being inserted is different. I don't know if that's due to a difference in the version of HWDMediaShare or something else. The tags are *not* being inserted by JFBConnect though, so there's not much I can really do to help.

Working:
<meta property="og:image" content="https://i1.ytimg.com/vi/u-WE8xxLw98/hqdefault.jpg"/>

Not working:
<meta property="og:image" content="/media/com_hwdmediashare/files/a0/e3/df/6bcb11221b10025022e3c67066acbcd4.jpg"/>

Hope that helps,
Alex
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13 years 2 months ago #31856 by blink_black
Thanks a lot. I know they are not being inserted by JFBC.. I will try and remove and reinstall the opengraph plugin to see if that helps. The developer has no clue how the tags got there because he is saying that HWDmedia is not built to support those opengraph tags. Let me try and troubleshoot it a bit to see what I can find
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13 years 2 months ago #31864 by alzander
If you have other Open Graph plugins installed, that are not part of JFBConnect, that would likely be the culprit. It's impossible for me to tell what extension is adding the incorrect Open Graph tag in your article. All I can see is that it references com_hwdmediashare, so I assumed it was that extension. Any plugin could be adding those tags though.

Hope that helps, and keep us posted on what you find.

Thanks,
Alex
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13 years 2 months ago #31908 by blink_black
They cant seem to figure out what's putting the tags. Is there a way to make JFBC to override whatever that is putting the tags?
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13 years 2 months ago #31911 by alzander
JFBConnect will automatically override tags that should only be on the page once, like title, description and url tags. Image tags are allowed to be on the page multiple times, so we intentionally do not remove 'other' tags that have been inserted. It would be difficult to change that logic and not something we'd recommend as you'd need to do that change with every upgrade.

It's unfortunate you can't find what's inserting that tag. Have you checked all of your plugins to make sure there are no other Open Graph or Facebook plugins enabled which may be doing it, instead of the hwdmediashare component itself?

Alex
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