Problem Re-Installing JFB

I'm not sure what would be causing the problems your having. Generally, using the uninstaller in Joomla will remove your files correctly. It's true our database tables do not remove automatically. That's intentional to make sure user-connections, settings, and all the other data isn't removed when a user uninstalls. Generally, uninstallation is followed by another installation, and having to re-configure or (even worse) make you're users re-authenticate is a no-go.

I'm a bit confused on what you actually did though. Simply removing the files for plugins or modules isn't going to remove a lot of the information that Joomla stores in your database about those files. So the database will think (for instance) the jfbcsystem plugin is still installed yet there's no files there to 'run'. That's bad if that's the case.

Our component installer is smart enough to upgrade the database whenever installed to make sure your database tables are up-to-date with any changes and shouldn't have any problems with re-installing. The message "Component Install: DB function reports no errors" shows that that probably worked properly. However, it may be the installation of our plugins that is causing Joomla issues. Since it still thinks the plugins are installed, it will try to delete the directories first and then copy over the files. If those directories don't exist, Joomla may be throwing an error during the deletion before copy stage.

What I'd recommend is unzipping the component zip package you're trying to install.
* Go to the /admin/install/packages directory.
* You should see about 4 more zip files (the sclogin module, and jfbcauthenticate, jfbccontent, jfbcsystem, jfbcuser plugins).
* Try installing each of those manually and see what happens.
* If you get each of them to install, try the main component zip installer again.
* If any of those separate files fails, let us know if there's a different error message (or anything) we can work with. If not, you may need to unzip each of those file contents into the right folders in your Joomla structure so that Joomla properly sees the files there for the extensions it still thinks are installed.

Hope that all makes sense. Let us know how it goes,
Alex

There are no 'ghost' files. The issue is that since you removed the files without using the Joomla uninstaller, the Joomla database still thinks those files are there. It has no way of knowing that they are gone. When you do an uninstall, Joomla looks at the xml install file in the modules directory to see what files were originally installed and then tries to delete them. Since that directory, and the XML file itself don't exist, you're getting that error.

Here's what I would recommend:
Main JFBConnect component
* Unzip the com_jfbconnect...zip file on your computer
* Upload the contents of the /admin folder to /administrator/components/com_jfbconnect
* Upload the contents of the /component folder to /components/com_jfbconnect/
* Then try to re-install

Modules
* Pretty much do the same.. unzip each mod_jfbcxyz.zip file to the /modules/mod_jfbcxyz directory.
* Then, re-install the files

Let us know how that goes. Hopefully, that's all there is too it. As you can tell, Joomla doesn't handle changes very well if you don't follow the normal routine. In the future, it's definitely best to use the uninstaller to remove files. Or, if you 'roll back' to an older version of your site, make sure you use the old database as well.

Good luck,
Alex

Kevin,
I'm not sure. It sounds like the sub-packages our component tries to install failed. Those are the plugins, like our authentication, user, system, or content plugins and the SCLogin module. That could be a tmp directory issue, and overwrite of previous files issue (permissions, ownership), or many other things.

Check the following:
* The JFBConnect Overview page. Do the versions there are say they are up to date?
* Go to the Joomla Extension Manager -> Updates and hit "Purge Cache" and then "Refresh". See if anything related to JFBConnect shows that it needs an update. If so, update it. If not, that's good.

If those seem ok, then all I can say is test. Obviously, something isn't perfect, but it's possible all the steps you've taken have properly got all the files on there. If you run into any issues while testing, let us know.

Thanks,
Alex

Kevin,
Very glad to hear it sounds like you got things going. I hate to hear you had to 're-do' the entire website, but hopefully there were other issues or reasons for doing that than just JFBConnect.

Either way, best of luck. Should you need anything else from us, you know where to look

Thanks,
Alex