Topic-icon This webpage has a redirect loop

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13 years 3 months ago #30952 by johmat
Hi,

I am using JFB Connect for joomla 2.5 site. When i logging in my site using this component, It shows an error

This webpage has a redirect loop
The webpage at keralacarpentry.com/saavnnew/index.php?o...61252900387&Itemid=1 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

I cleared cookies in my system,but it shows the same.
This is my site keralacarpentry.com/saavnnew/
Please give me solution
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Support Specialist
13 years 3 months ago #30957 by alzander
John,
There's a few reasons that could be causing that. All are usually very easy to solve. The first thing I see is that you're using a version of JFBConnect that's about 8 months old. We'd highly recommend you upgrade to the latest v4.3.4 release, which may solve your problem immediately. There's been lots of changes in Facebook recently and our latest release incorporates all of those changes.

If you don't want to upgrade, we'll gladly help you with the issue on your current version. However, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
Alex
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