Topic-icon proxymail.facebook.com

Active Subscriptions:

None
11 years 2 months ago #30638 by playak
today i got a new user registration with an e-mail field (real data replaced with xxxx):
[email protected]
Never saw that before. I'm worried that I'll have problems when sending HTMl formatted system mails to this user...
The irony is that this user has his real e-mail address in the username field...
Any thoughts on why this happened, how I can avoid it, and what will happen to HTML system mails sent to such an address?

Cheers,
Jeroen
The topic has been locked.
Support Specialist
11 years 2 months ago #30648 by alzander
Replied by alzander on topic proxymail.facebook.com
Jeroen,
In the app permission dialog that comes up, the user has a small link called "change" next to their email address. While most users never see or use that option, it allows them to use the proxy email from Facebook. Our understanding of that email address is that it simply makes any of your emails go through FB servers before going to the user. It's used to prevent spam and, I believe, Facebook checks to make sure the reply-to address is of the same domain as your app (another spam check). Obviously, it's also protects the user by obscuring their real email address.

There's no way to avoid it, but if it's the first time you've seen it, that should tell you how commonly it's used. Of course, if you have their real email address in the username field, it's up to you if you just want to copy that over to their email field as well...

Hope that explains,
Alex
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago #30654 by playak
Replied by playak on topic proxymail.facebook.com
Thanks. I walked through the connect process myself this morning and didn't even find that option ;)

I also tested sending an HTML mail to such an address, proxying to my own real address. The annoying thing about that is that the Facebook proxy removes all links from the mails. We use the addresses for a mailing list, and our mails always has a small one-click unsubscribe link at the bottom. The proxy unlinks that link, and put its own 'unsubscribe' link underneath. If people click that, my system will of course keep sending them mails, so I'm afraid FB may consider it spam at one point.

Pretty annoying. I wish we could enforce people to connect with their real e-mail address. I think there was an extended permission for that at one point, but can't remember for sure.

Anyway, thanks for your help Alex.
The topic has been locked.
Support Specialist
11 years 2 months ago #30662 by alzander
Replied by alzander on topic proxymail.facebook.com
Jeroen,
Did you find the option after I explained it? Pretty sure it's still available to users, but Facebook rolls out updates to their dialog boxes slowly, so it's possible a newer (or even an older) one doesn't have that option.

For the HTML, yeah, that's a little silly. I understand their point in 'protecting' the users email that opt for that option though.

As for an extended permission to require email, nope, it's never been there. Originally, you couldn't get the user's email at all (5'ish years ago). Then, they added a permission for email, and since day one, the proxymail option has been available. I could always be wrong, but pretty sure it's always been the user's choice.

Hope that helps explain,
Alex
The topic has been locked.
Active Subscriptions:

None
11 years 2 months ago #30675 by playak
Replied by playak on topic proxymail.facebook.com
I love the support here. You should consider showing a Like button underneath each support thread. I would click it again today if that would help you :)
The topic has been locked.
Support Specialist
11 years 2 months ago #30680 by alzander
Replied by alzander on topic proxymail.facebook.com
Jeroen,
We're in the process of redesigning the site.. More social features is definitely one of the goals. I may test adding the Like buttons to each thread before then, after your suggestion. Would be interesting to see how many Like's are clicked from forum posts.

As for the best way to help, please consider leaving a rating and review on the Joomla Extension Directory, if you haven't already. I actually thought you had, but couldn't find one from a quick check:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and best of luck,
Alex
The topic has been locked.