Topic-icon FB Like & Login not working.

Active Subscriptions:

None
13 years 4 months ago #30375 by simbre
Hi there,

Face book like and login module has stopped working and I can't see why. Any help resolving this would be great.

Thanks,
Simon

www.ladislavbrezovnik.com
The topic has been locked.
Support Specialist
13 years 4 months ago #30380 by alzander
You're using a RocketTheme template with the RokBooster plugin. We recently helped another user with a similar issue. Basically, the RokBooster plugin is changing the Facebook tags, like fb:login-button, fb:like, or fb:comments to just login-button, like, and comments. By stripping out the fb: from the tags, they no longer function. There's not anything we can do about it within JFBConnect as RokBooster is changing our code.

The user with issues posted in the RocketTheme forums, but it doesn't look to have been responded to. I'd recommend replying to that question that you're having a similar issue and hopefully you can get a response:
www.rockettheme.com/forum/index.php?f=62...18664&rb_v=viewtopic

Beyond that, my only suggestion is to disable the RokBooster plugin.

Hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 4 months ago #30400 by simbre
Replied by simbre on topic FB Like & Login not working.
Thanks. That has fixed the problem.
The topic has been locked.
Support Specialist
13 years 4 months ago #30409 by alzander
Glad to hear that got you going, and sorry for the issues. Hopefully, that bug in RokBooster will be fixed soon. Should you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
The topic has been locked.
Support Specialist
13 years 3 months ago #31113 by alzander
I just wanted to send you an update about this issue. With the latest v5.0 release of JFBConnect, there is a new implementation of the social widgets which works around the RokBooster issue of stripping tags. We did some testing, and things seem fine to use. Please feel free to update to the latest release and try RokBooster again and let us know your results.

Finally, the thread above at RocketTheme is something we can't reply to since we aren't currently subscribed to their club. We'd love it if you'd post your results there to hopefully help others.

Thanks, and good luck,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 3 months ago #31138 by simbre
Replied by simbre on topic FB Like & Login not working.
This has fixed the problem with RokBooster. Thanks for your excellent work. I have updated the RocketTheme forum as well.

Kind Regards,
Simon
The topic has been locked.
Support Specialist
13 years 3 months ago #31141 by alzander
Simon,
Very glad to hear that worked for you. We did our own testing, but glad to have validation from 'real world' sites. As always, should you need anything else, just let us know.

Again, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and best of luck,
Alex
The topic has been locked.