Topic-icon Fanbox showing double images

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13 years 4 months ago #30324 by livewisely 2020
My Facebook Fanbox is showing double images of fans. What could be causing this??
It shows this way on some pages and on other pages it shows correctly. Why??
See it at www.livewisely2020.com

Please help.
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13 years 4 months ago #30330 by alzander
It's an issue with the Fan Box code from Facebook, not JFBConnect. Facebook will try to fill the box with faces, and that will mean using duplicate ones if necessary. As you get more Like's, the chances of a duplicate will go down drastically. It's only really an issue when your Page is new and has under about 20 Likes.

If you really can't stand it, I'd recommend disabling the Faces feature for now until you build up some more users.

Hope that helps explain,
Alex
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13 years 4 months ago #30579 by livewisely 2020
I will do that because it is really bugging the crap out of me. You've been very helpful. Thank you Alex.
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Support Specialist
13 years 4 months ago #30583 by alzander
No problem. That's what we're here for. I just Like'd your page to bring your count up by one. Hope that helps :)

Should you need anything else, just let us know,
Alex
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