Topic-icon JFBC Request

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13 years 4 months ago #30139 by livewisely 2020
JFBC Request was created by livewisely 2020
I enabled JFBCRequest and got this error message when I tested it. Can anyone please help??
Error message reads:

An error occurred. Please try again later.

API Error Code: 100
API Error Description: Invalid parameter
Error Message: 'message' cannot be more than 60 characters
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13 years 4 months ago #30140 by alzander
Replied by alzander on topic JFBC Request
How long is the message you've configured in the Request area of JFBConnect? The error above indicates it's longer than 60 characters, which appears to be a maximum length. I think the maximum length used to be shorter, and it's possible Facebook reduced the size. Either way, shortening the message should likely fix your problem.

Hope that helps,
Alex
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13 years 4 months ago #30323 by livewisely 2020
Replied by livewisely 2020 on topic JFBC Request
Got it. I tested it and the message was sent successfully. However, I did not see the request showing up on the other end. This could be due to the SSL certificate not deployed. Thank you Alex.
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13 years 4 months ago #30329 by alzander
Replied by alzander on topic JFBC Request
Yes, if you don't have an SSL certificate on your site and/or your Facebook Canvas settings aren't configured correctly (which requires the SSL certificate), that would be the problem. In that case, the requests will seem to send just fine, but won't actually be delivered to the user.

Hope that helps, but if you need anything else, just let us know.

Thanks,
Alex
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