Topic-icon registration form error with fb login

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13 years 4 months ago #29921 by veterinarul
hello,

we are having problem with the login form. After completing the form new user that appears at facebook login, when clicking register, the joomla registration form opens. This one requires all information again with the error message: the captcha code is incorrect.

What can we do?
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Support Specialist
13 years 4 months ago #29931 by alzander
Can you let us know the following:
* Are you seeing a Captcha code on the form itself?
* In the Joomla Global Configuration, there's a setting for Captcha. Let us know what that's set to.
* Go to the User Manager and hit parameters. There's another setting for Captcha. Try setting that to "None" and see if the error goes away. If so, let us know what value that setting was at before.

If none of those work, can you let us know if you have any other security-type plugins (firewall, admintools, etc) installed that could be trying to perform checks on form submissions?

Thanks,
Alex
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