Topic-icon Picture import Error

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13 years 5 months ago #29746 by dangr
Picture import Error was created by dangr
Hi there !

today - after a long period of flawless use - the picture import from facebook on my site fails.
We have made no alterations to settings what so ever.
Has facebook issued any new restrictions or do you know of this matter ?

Ther error is :

There was an error when trying to move image (tmp/scprofile_632_pic_tmp.jpg) to /home/faceday/domains/faceday.dk/public_html/images/avatar/7f7d3332b31b0adae199f083.jpg
There was an error when trying to move image (tmp/scprofile_632_pic_tmp.jpg) to /home/faceday/domains/faceday.dk/public_html/images/avatar/1508eb8ce633eac15a91ac94.jpg

Then it connects and does it all right - but the picture is not imported.

Regards, Danny
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Support Specialist
13 years 5 months ago #29751 by alzander
Replied by alzander on topic Picture import Error
No, no changes that we're aware of and you're the first to report such an issue. We'll do some investigation, but in the mean time, check:
* The /tmp directory is writeable
* Try looking in the /tmp directory for one of the images that is causing issues. See if it exists, is 0 bytes, or if it's a real image. All of those will help narrow down where the issue is.
* Let us know what extension you're importing the avatar into

Thanks,
Alex
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