Facebook login buttons missing since last update

Did you upgrade JomSocial recently? I know they just came out with a new release that we haven't fully tested yet. It's possible they changed the name of that file so the override isn't being used anymore.

Also, if you enable the SCLogin module, even temporarily, does the button work then?

Thanks,
Alex

No, sorry, we checked a few things in the latest release, but there's no reason it shouldn't work. The {JFBCLogin} tag is definitely still available and should work. If it's not for you, something strange is happening.

Can you Private Message me a set of Super Admin credentials so we can take a look?

Thanks,
Alex

I'm sorry you don't like our support methods. Most other support systems we've looked at do not provide a way to create public support tickets. We like the idea of users being able to find answers on their own and contribute their feedback to solutions in case they are affected as well. We agree there could be some improvements to our interface, and we're currently in the process of re-designing our site completely.

As to your issue, your template override directory seems incorrect. Looking at the file struction, the directory for your override is /templates/refresh/html/com_community_/register.index.php . I'm not sure why there is an underscore at the end of com_community_, but that would prevent the overrides from being detected. That underscore should be removed.

Finally, regarding admin credentials, after we're done helping with an issue, we delete the credentials. We don't like the idea of having lots of super admin credentials in our inbox and also like to keep things cleaner for us to navigate by having less messages.

Hope that all helps,
Alex

Peter,
No problem. I didn't take what you said as bad. Frankly, I'm the positive type of guy who always looks at criticism as constructive, so no worries there. We do realize there are some short-comings to our current support solution, but don't plan to overhaul it with a ticket based system. Those just aren't the style we like. We are going to be agressive in making the forums much simpler when we finally get our redesign done, hopefully by the end of February. If, at that time, you have any problems or more feedback, we'd love it just as much then as we appreciate it now.

As for your template override problem, glad that got you fixed up! Should you need anything else, as always, just let us know!

Best of luck to you and your site,
Alex