Topic-icon Difficulty setting up Open Graph & wall posting

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13 years 5 months ago #29634 by srisiv
Hi,
I'm not sure what is wrong it's either my domain is creating this or the configurations. When I setup JFBConnect, I ran auto tune and clicked on the "Set Recommendations" and then I "Update Application". So basically I follow what JFBConnect recommends would be the right configuration. I ran the error check and everything passed with a successful setup.

I'm unable setup and get output for the following:
- Cannot achieve wall posting (status update) when user signup/ login. It is not working for me.
- When I try to setup open graph, I get the attached error.
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Support Specialist
13 years 5 months ago #29655 by alzander
Sriram,
I'm not sure why your getting that message on the Open Graph setup page. Autotune does need to be run because we use information about your Facebook Application to submit the actions to Facebook (site url, namespace, etc). So, it is required to run, but it sounds like you already have, which is strange.

Would it be possible to Private Message us credentials for a super admin account to access your site? That way we can get in an diagnose what's happening.

Sorry for the issues, but we'll get you fixed up.

Thanks,
Alex
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