Topic-icon No Subscription Found, How uninstall JFBConnect completly

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User: User Not Found! Subscription: No Subscription Found! Expires: No Subscription Found! (Expired) Last Checked: 2013/01/03

How can i completly uninstall the JFBConnect Module with all Configuration Information, i have troubles with my Subscriptions.

Thanks
Markus
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Support Specialist
Markus,
If you hit the "Refresh" button in the top from the FB App section, you're account information and subscription status will be re-fetched.

If that still doesn't work, please make sure your subscription ID was entered correctly. Beyond that, I'm not sure what the problem is, but if you're still having problems, we'll gladly help.

Finally, if you really want to uninstall JFBConnect completely, you'd need to uninstall JFBConnect from the Joomla Installation manager. Then, you'd manually need to remove each of the #__jfbconnect_xyz tables from your database. We don't currently remove that information during an uninstallation process as it would remove any connections between your users and their Facebook accounts, which would cause big problems for most of our users.

Hope that helps,
Alex
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Active Subscriptions:

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Thanks, after delete the tables and do a fresh install, all up and running, thanks for help
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Support Specialist
Glad to hear that got you going. Not sure what was wrong, but hopefully it's smooth sailing from here.

If you need anything else, let us know, and good luck,
Alex
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