Topic-icon Open Graph issue

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13 years 5 months ago #28967 by fb_1065680347
First off, thank you so much for the awesome extension for Joomla. I've been using JFBConnect for quiet some time and it's been awesome. I've just started experimenting with Open Graph and I'm having a few issues.


I've followed the direction and I think I've got everything setup. Here's the Object I created:
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Here's the Action I created:
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Here's the activity log:
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Here's the website after I've performed the "action" as the Facebook Test User:
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And here's the Facebook Test User account's Activity Log:
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I can see the activity in the log on my website when I do it with a Admin account, and the activity shows up on his timeline. The test user however, no entry in either activity log.

Also, as a side not, I get no "blue popup" window, on either the admin or test user accounts, when an action is completed.
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13 years 5 months ago #28994 by fb_1065680347
Replied by fb_1065680347 on topic Open Graph issue
Any ideas here as to what's happening? Or why?
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13 years 5 months ago #28995 by alzander
Replied by alzander on topic Open Graph issue
Steven,
Sorry for the delay. Were finalizing the just released v4.3.3 version of JFBConnect. The fixes in that release aren't related to your issue though.

We haven't seen this first hand, but we heard from another user with a similar issue with their test users. Can you go to the Test User creation area and set the "Enable Ticker" setting. That shouldn't be required, at all, but we heard from another user that their actions weren't posting without that enabled.

Not sure if that will do it, but frankly, it's the best suggestion we have. Keep us posted, and if it doesn't work, we'll gladly look into it further.

Thanks,
Alex
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13 years 5 months ago #29005 by fb_1065680347
Replied by fb_1065680347 on topic Open Graph issue
Weirder and weirder...... After I got your message, I want and verified my settings, I had found the one concerning the ticker setting and did what it said and it still didn't work, yesterday, and tried the action again today and boom, bang, pow, now it's working.

Thank you so much for your support, youse guys are awesome!!!
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13 years 5 months ago #29009 by alzander
Replied by alzander on topic Open Graph issue
Definitely strange. We'll do some more testing with that Ticker setting and some research on why that may be blocking the actions. Either way though, glad you got things going, and very happy to hear you're making progress.

Open Graph Actions, in general, are awesome :) We'd love to hear your feedback on the configuration, documentation, or anything else about how setting them up went. We're always trying to improve, and Actions are a 'big' new feature, so there's a lot of improvements we're trying to roll into each new release.

Thanks, good luck, and happy holidays,
Alex
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