Topic-icon Slow login performance

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13 years 5 months ago #28876 by davlar
Hi,

I would be very grateful for your advice on why the JFBConnect login process seems to be so slow. Login is about 21 seconds on a my 30mb connection served from a well powered VPS. The site is profr.org

Many thanks
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Support Specialist
13 years 5 months ago #28880 by alzander
Replied by alzander on topic Slow login performance
David,
Yup, I just tried to register/login, and it did seem a bit slow. Not sure why that would be immediately, but here's the steps I'd take to debug it:
* Turn on "Display Facebook API Errors on the Front End" in the Facebook API tab of Configuration area of JFBConnect. That will show if there are any errors happening during login (mainly with communicating with Facebook).
* Disable any JFBConnect - Profile plugins you have enabled. Those make extra connections to Facebook and may slow down the process.
* Disable the award points or anything else that happens on your side to award or configure the new user specially.

Test after each step and see if things drastically improve (or show errors). We'll be able to help diagnose things more, or re-enable those features, once we know a bit better where the problem may be.

Hope that helps get you started,
Alex
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