Topic-icon Update via Jooma Updater Aborted - nothing works now

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Hi, i made the mistake and clicked on the automated update in joomla 2.5.8. although there was written that the component has to installed manually. Now the hole site cracked down and i just dont know what to do!? Is there a way to update it manually or deactivate JFBconnect that the site will run again?
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13 years 5 months ago #28657 by nimu85
no support?
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13 years 5 months ago #28658 by alzander
Sorry for the delay in getting back to you. If you try the Joomla updater, it shouldn't cause any problems, it should just fail to update. Basically, the update package can't even be downloaded, so there's nothing for Joomla to install. Do you know what message(s) you received when you tried to do the auto-update?

As for your issue, can you explain what's going on? Are you getting an error message, and if so, what is it? Is it in the admin area, the front-end, when you try to log in, etc?

If you can access the admin area, you should be able to just install the JFBConnect package like it's a new installation and that should clear things up for you. If not, let us know what happens when you try.

Thanks,
Alex
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13 years 5 months ago #28659 by nimu85
Hi Alex, thanks for your answer.

The problem is i just cant reach the site or the administrator panel either. After i clicked on the joomla update some error massages came but i didnt save them and then my page looks like > www. planet-persia. de
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13 years 5 months ago #28660 by alzander
Can you edit your configuration.php file in the root directory of Joomla. Find the settings below and change it like below so it Error Reporting is at "Maximum" and GZip compression will be off:
public $gzip = '0';
	public $error_reporting = 'maximum';
Hopefully, that will show a more descript error as to what's happening. Let us know if that changes anything.

Thanks,
Alex
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13 years 5 months ago #28661 by nimu85
Hi, now i get this
Fatal error: Class 'Widgetkit' not found in /var/www/vhosts/planet-persia.de/httpdocs/plugins/system/widgetkit_zoo/widgetkit_zoo.php on line 45
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13 years 5 months ago #28663 by alzander
Sounds like you probably upgraded other extensions when you did the Joomla update. That's an error from another extension (looks like Zoo). Not sure what the cause of that is, but hopefully they'll be able to give you some answers and track down where the failure occurred and how to fix it.

If you have the ability to access your database, you can try to disable the widgetkit_zoo system plugin, but that will take some SQL knowledge and access to make that type of change.

Doing a Google Search for that error brings up a lot of other sites and posts about that problem. Not sure if any of those has a solution (I scanned quickly and didn't see any).

Hope that helps put you on the right track, and if you need anything else from us, just let us know.

Thanks,
Alex
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