Topic-icon No activity on test user timeline

Active Subscriptions:

None
13 years 6 months ago #28638 by rodster
Although I get to see he blue pop (activity logged..) on the article this action is not seen on the test user timeline.
The topic has been locked.
Support Specialist
13 years 5 months ago #28647 by alzander
Are there any messages in the Activity Log of JFBConnect?
The topic has been locked.
Active Subscriptions:

None
13 years 5 months ago #28654 by rodster
Yes there are and that's the strange part of it. I included an attachment

File Attachment:
The topic has been locked.
Active Subscriptions:

None
13 years 5 months ago #28838 by rodster
??
The topic has been locked.
Support Specialist
13 years 5 months ago #28861 by alzander
Sorry for the delay. Can you check not just the user's front-end timeline profile view, but also the "Activity Log" on Facebook? You can get there by clicking the Activity Log button in the bottom right of the cover photo area. In there, there should be a listing of all activity that any app has submitted for the user.

If it shows up there, that means it was posted properly. From there, Facebook decides what's relevant to the current viewer and whether it should display on the Timeline, ticker, friend's news feeds, etc. On the Activity Log, you can also hit the white-circle on the right and choose to force the action on your timeline or never show it there.

Hope that helps explain. If you're not seeing it in the Activity Log area, let us know as that indicates other types of issues.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 5 months ago #28897 by rodster
still no activity seen on Facebook! I see that my app is still being reviewed however....
The topic has been locked.
Support Specialist
13 years 5 months ago #28902 by alzander
What do you mean your app is being reviewed? If you haven't been able to test or see the activity in the Activity Log section of Facebook, you shouldn't submit that action for Facebook to review.

Can you go to the Activity Log on Facebook and post a picture of what you're seeing there?

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 5 months ago #28906 by rodster
Hi there,

My app is being reviewed (says Facebook) see attachment. I have not submitted the OG actions
File Attachment:
to Faebook since not all of my test cases are OK
I also don't see ANY logs on FB...even tough I just visited a page.


Also I noticed that my last and only activity logged that I could confirm thru the JFBConnect Open Grapgh log was dated december 11.
So my test users are not doing well :(
The topic has been locked.
Support Specialist
13 years 5 months ago #28909 by alzander
The App Center approval process is different than Open Graph Actions, so that's not related or the problem at all.

On the image you post, can you click the "Activiteitlogboek" link in the bottom right of your cover photo? That's the Facebook Activity Log area. Check what actions are being posted there, if any.

Not sure why actions wouldn't be posted since 12/11, but not sure what you're trying to do either.. so that may, or may not, be correct. You can turn on the "Display Facebook API Errors on Front-end" setting in JFBConnect which may display messages as to why activity isn't being posted.

Hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 5 months ago #28913 by rodster
Negative/no activities are being logged neither in the extension or on Facebook/if i comment i can see that however.
File Attachment:


When I use my own (admin) facebook account I get to see the blue pop up + activity log

I wil add some more test users and follow up
The topic has been locked.