Topic-icon Open Graph Actions

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13 years 6 months ago #28424 by wittydan
Open Graph Actions was created by wittydan
I have installed all my actions and they all publish as they should but Facebook wont approve them. I think it's because the users are not able to control the actions being published. Below is the message I get back from Facebook. Is there anything I can do to fix this?
Approval Status:
Changes needed
Please make the changes below and resubmit for review.
You will need to make some changes to your built-in read action before we can continue with the approval process. Read actions may only be published when 1.) there is a strong indication that the user is actually reading an article and only after the user has been on the page for a minimum of 10 seconds. 2.) You must provide users with the ability to remove any read stories you publish to Facebook, and include this option on the same page where you host the article. 3.) You should provide users with the ability to turn sharing on/off globally, and the setting a user selects should persist. Once you have made the appropriate changes please resubmit. For further information, please see: developers.facebook.com/docs/opengraph/s...iteria/builtin_read/ **If you are submitting an action for a native mobile app please include a video that references all of the criteria outlined above**
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Support Specialist
13 years 6 months ago #28432 by alzander
Replied by alzander on topic Open Graph Actions
The v4.3.2 release should fix these issues as the popup has been revised in 2 ways:
1) When the action is initially posted, there is a "Delete and Disable" link
2) When the user comes back to the page, a popup is displayed saying "This action was posted in your Timeline on " with another link to delete.

Of course, make sure that you have set the On Load timeout of the action to at least 10 seconds, but you may want to go for 15 or 20 to help ensure that that isn't an issue.

So, upgrade to v4.3.2 and re-submit your action. Make sure you call out the changes I mention above, and hopefully that will work for you. If not, let us know. The requirements for Open Graph Actions are tedious and we're making every effort to adhere to them (including working with Facebook on some changes). As Facebook makes changes, we'll keep our extension inline with their requirements.. some of the changes for the v4.3.2 release were from changes made by Facebook in mid-November.

Hope that helps explain and definitely let us know if you get approved (or denied)!

Thanks,
Alex
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