Topic-icon Critical error

Active Subscriptions:

None
13 years 6 months ago #27860 by ligend
Critical error was created by ligend
Hi Al,
i renew and buy a new extension. I installed Facebook and Linkedin connect, but when i publish a opengraph plugin, the site are down.

The front-end of my site are down error 500 and now i can't log on administrator!!!!!

HELP ME!!!
The topic has been locked.
Active Subscriptions:

None
13 years 6 months ago #27866 by ligend
Replied by ligend on topic Critical error
Then,
I discovered that the problem is in SourceCoast Library and SCLogin. If I install the component JFBConnect and then JLlinked, the site works, but JLlinked marked in red like old, SourceCoast Library and SCLogin verison.

If I install JLinked and then JFBConnect, the site goes down!!!

So another question, i set a facebook images for the sign-in button. How can chanke also the linkedin button?

Thanks
The topic has been locked.
Support Specialist
13 years 6 months ago #27867 by alzander
Replied by alzander on topic Critical error
Ligend,
Thanks for the report, we're looking into the problem. For now, hopefully you're installation ordering fixes the problem, though some features may not fully function if you're not using the latest library in JFBConnect. A fatal error is worse than a missing feature though.

The newer libraries we share should be compatible across new and old versions, but it's possible we missed a specific test case. Is there any information about the 500 error you can let us know? Were there any messages or other information describing the error? We'll test more as well, but if you have any more information, that would help narrow things down quicker.

Thanks,
Alex
The topic has been locked.
Support Specialist
13 years 6 months ago #27868 by alzander
Replied by alzander on topic Critical error
Also, can you let us know what plugins for JLinked and JFBConnect you have enabled already? Specifically, do you have both the content plugins for JFBConnect and JLinked enabled? That, again, will help us understand your configuration better.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 6 months ago #27871 by ligend
Replied by ligend on topic Critical error
then,
about the error, I have no information about. Simply the backend and frontend of joomla have fallen.
I had to intervene from the DB to disable the component.

As for the plug-in installed, you send two snap.
File Attachment:
File Attachment:
The topic has been locked.
Active Subscriptions:

None
13 years 6 months ago #27872 by ligend
Replied by ligend on topic Critical error
So, if you want i can send on PM a ADMIN key
The topic has been locked.
Support Specialist
13 years 6 months ago #27878 by alzander
Replied by alzander on topic Critical error
The pictures you sent, that's of the configuration that *works* or *does not work*?

We've been doing some quick testing and still can't get a 500 error to show. I'd definitely like admin access, if possible, but I don't want to install JFBConnect and cause a 500 error as there's not much I'd be able to do to fix it. If you can test (since you can fix the error through the DB when it goes wrong), the best thing to do to test is:
* Go into your Joomla Global Configuration
* Disable GZip compression
* Set "Error Reporting" to maximum
* Turn "System Debug" to "On"

Cause the error to happen. Take a screenshot of the page and let us see it. Hopefully, with the error reporting enabled, that will provide more information as to where things are failing.

Finally, one last question. When you install JFBConnect, it doesn't fail. It only fails when you enable one of the new Open Graph plugins? Do you know what plugin you enabled that failed?

We'll help you get to the bottom of it, and thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 6 months ago #27879 by ligend
Replied by ligend on topic Critical error
Ok this is an error

Fatal error: Class 'OpenGraphPlugin' not found in /home/ua1fi6jq/domains/21dieci.it/public_html/plugins/opengraph/k2/k2.php on line 15
The topic has been locked.
Active Subscriptions:

None
13 years 6 months ago #27880 by ligend
Replied by ligend on topic Critical error
I re-installed a JLinked and i found this error immediatly
The topic has been locked.
Active Subscriptions:

None
13 years 6 months ago #27882 by ligend
Replied by ligend on topic Critical error
On DB i disable opengraph K2 and the new error appare:

/home/ua1fi6jq/domains/21dieci.it/public_html/plugins/opengraph/jomsocial/jomsocial.php on line 15

So i disable ALL opengraph, and now website work
The topic has been locked.