Facebook API Error: #100

Something odd is going on with your site's reporting of it's URL. The reason you're seeing red with the Site URL or any of the others is that JFBConnect thinks your website address is simply a slash "/". No domain, no http, nothing, just a "/". Because of that, your correct URL isn't matching our recommended setting (which is wrong) and so we're highlighting that problem in red.

Do you have any SEF extension or anything else on your site that would cause issues with JFBConnect asking Joomla what the root/home page URL for your site is? That also explains why the Error Checker isn't working.. our checker is trying to find the website "/" which simply doesn't exist and is therefore throwing that error.

Bottom line though, your app configuration looks correct. If you're not running into any front-end functionality issues, it's not an immediate/urgent issue. It'd be nice to figure out what's going on, but I wouldn't be too concerned if the only place you have issues is within Autotune itself.

Hope that helps explains, but definitely keep us posted on anything you find.

Thanks,
Alex

Deleting our configuration settings won't change this problem. Digging down, probably too deep, for Autotune, JFBConnect will basically make the call "JURI::getRoot();". That should return your homepage URL. On your site, it's returning '/' instead. That's not something we store in our configuration, it's something we run every time your run Autotune and that's where our 'recommendations' come from. So, the configuration you have, with the correct Site URL, etc is actually right. Removing that would be bad and not something you'd want to do.

Since you're not using anything special, the only thing I can think to ask you to check is in your configuration.php file. Can you look in there for the live_site setting? It should look something like:
If there's an actual value in there, especially just a '/', that's likely the problem.

Let us know if that helps. Curious about what's going on myself!

Thanks,
Alex

No problem! Glad that was all it was, and fixing that may honestly fix some other obscure issues with JFBConnect or other extensions that you may not have even known you had. Definitely glad we got to the bottom of it though. Of course, if you run into anything else, just let us know!

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect or our support on the Joomla Extension Directory. It's certainly not required, but very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and best of luck,
Alex