Topic-icon Unable to login with facebook to my site

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Hi

Just purchased the latest version of this extension for my site www.mkfm.com and getting an error trying to login with facebook... "We were unable to retrieve your Facebook account information. Please try again"

This seems to be the same problem in this thread, which is now closed:

www.sourcecoast.com/forums/jfbconnect/jf...nt-information-error

I've checked all the suggestions in this thread but it doesnt resolve the issue. Please help!

Chris
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Support Specialist
13 years 6 months ago #27715 by alzander
Chris,
I just tried to login, and I'm seeing the following Facebook API Error at the top of the page:

Protocol https not supported or disabled in libcurl

It sounds like there's been a configuration change on your server where outgoing SSL connections are no longer possible. You'll need to investigate what change with PHP and, essentially, re-enable the SSL functionality for cURL which is required for proper operation.

If you need more information or help, just let us know!

Thanks,
Alex
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