Why is FB profile pic not being downloaded into jomsocial profile

I just registered and none of my information was imported. Do you have the JFBCProfiles - JomSocial profile plugin installed? Have you gone to the Profiles tab of JFBConnect and configured how it works to ensure that the avatar and some profile fields are being imported?

Let us know more about your configuration and we'll help how we can.

Thanks,
Alex

Click the arrow under my avatar (<

---

) and hit the mail icon. That will send a private message.

Thanks,
Alex

Sorry for the delay. The problem was the User - Login Immediately plugin. I'm not sure what that plugin is supposed to do, or where you got it from, but it's preventing the profile information from being imported.

Can you give us any information about that plugins functionality? You may also want to contact their developer to see if they can help diagnose why it's preventing the profile from being imported.

Thanks,
Alex

Peter,
That's not an issue we'll be able to look into soon. We've never heard of that plugin and can't imagine why it would be blocking our profile import. If it's hijacking the normal registration/login flow in a way that is not normal for Joomla, that's definitely bad and the cause. There are hundreds of other user plugins that JFBConnect works just fine with, so I'd recommend contacting the developer directly to see if they can understand the issue more or explain what they're doing to auto-log the user in.

Hope that helps get you started,
Alex